The AMS Difference
We Get R.O. Writer Working for You
Automotive Management Solution’s goal is to help your shop become more successful than ever imagined, using the best available shop management system on the market, and supported by unrivaled, hands-on customer service and training.
Automotive Management Solutions helps turn your R.O.Writer software into a roadmap for success. You will have a team of experts on your side, committed to helping you grow your business profitably and efficiently. We’ll be with you every step of the way, to make sure your transition to R.O.Writer goes as smoothly as possible.
For expert, personalized service, AMS is your best choice
Initial Interview – Understanding your needs
From the very first interaction, our Business Improvement Specialists will ask you lots of questions so that we can understand your shop’s operation, as well as its strengths and challenges. We will identify whether or not your shop will benefit from R.O.Writer, and which options may be right for you. It starts with a demonstration, and a free business analysis.
Installation – We Take Care of Everything
Before we install your R.O. Writer, we’ll discuss your current shop setup, and determine if you have the computer equipment you need to get full benefits from the software. If you don’t have the right equipment, we can bring it with us. We offer a pre-install questionnaire that allows you to gather the information needed to setup the software prior to our visit.
Data Conversions – Bring your History with You
Already using a different program or platform? No problem – we’re very experienced with data conversions, and can convert customer and vehicle history from most shop management systems.
Onsite Training – Getting a Jump Start
AMS firmly believes that unless you are already familiar with using R.O. Writer software, that the best way for you to get started with a new shop management system is Onsite Training. AMS will send one of our experts to your shop for 2 or 3 days (or more!) We will help you to configure the software to match your shop’s way of doing business, and our experts will help you fine tune to optimize your use of the R.O. Writer software. We can train everyone from Owners to Service Writers to Bookkeepers. We provide all the training and tools you need to maximize your R.O. Writer benefits, for the highest return-on-investment.
AMS provides the best training in the business. We’ll come to your shop and work with your staff, building comfort and confidence with the R.O. Writer software. And we’re always available to answer questions. Our team is never more than a phone call away and our online support section is a great resource.
In-Depth Follow-Up Support and Training
When you’re up and running with R.O. Writer, you may have questions or be ready to learn more. Or you may simply want a refresher. We offer our own in house support team, and training classes tailored for both daily users and owners. Check our Class Schedule for the details. We also offer remote one on one training via screen sharing or follow up onsite training.
Purchasing Options – Working with Your Budget
Whatever your size, specialization or budget, AMS and R.O. Writer will work to accommodate your needs. R.O. Writer’s modular pricing ensures you get a tailored management solution. Never pay for more than you need! You can start with the basics and add on later. AMS also offers a leasing option, if your budget isn’t designed for purchasing at this time.
With AMS you are never on your own. With decades of experience in the automotive industry, our team offers the expertise, training and service that ensures your success.