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Training Classes
Listed below are the R. O. Writer training classes that we have available at this time. Please click on the link next to the class to register. Register early and you'll save on the registration fee! Special discounts also available for multiple registrations, call 1-800-566-9325 for details. Class sizes limited to 12 students! All classes are held at the AMS Training Center at 118 Salem Towne Ct. Apex, NC from 9-4pm. Lunch will be provided. For more information or if you have any questions please call 1-800-566-9325 or email:
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This hands-on class is designed for Service Writers or anyone who is new to using R.O. Writer or who would like a refresher. It will provide the foundation to ensure that you’re using this software for your shop’s needs.
You’ll learn:
•Tips and techniques for creating and using repair orders, estimates and work orders
•How to add parts and labor
•How to look up and order parts instantly using Activant eliminating time spent looking through manuals or calling parts suppliers.
•How to produce a Tire Quote efficiently
•Customizing Estimates and Work in Progress Screen to display only the information you need
•Keyboard shortcuts that will help you work with R.O. Writer quickly and easily
•And more!.
Now you know how to use R.O. Writer, but how do you take it to the next level and use it to boost your shop’s profits? This hands-on class is designed to show service writers, managers, and owners the most advanced features of this powerful software.
You’ll learn:
•Tips and Techniques on using important features such as Inventory, Accounts Receivable, Accounts Payable
•Advanced repair order skills
•How to Use Scheduler, a complete Calendar program to help improve shop flow .
•How to use the Marketing features to do follow ups on future services that customers need and much more!
•Important reports you need that will show you how your shop has performed at the end of each day.
•And more!
“Owners Only”: Business Management & Reporting Requirement: must be a shop owner This “Owners Only” class has been designed specifically to show owners how to manage their business more successfully using R.O. Writer.
You’ll learn:
•Differences in markets and industries, what your numbers mean, and what to look for
•How to analyze margins using reports
•How to “tweak” your Parts Margins with the Matrix
•Advanced Management Analysis
•And more!
The Top Most Profitable Features in R.O. Writer
You’ll learn:
Come for an evening session at AMS’ newly-renovated training center in Apex and get an overview of the Top Most Profitable R.O. Writer Features that will help your shop be more profitable (and that you may not know about) including Scheduler, electronic parts ordering, oil change sticker printing, appointment stickers, direct integration into Quick Books and more! Everyone is welcomed for this two hour session from 6:30-8:30 pm on June 24. Space is limited so please register in advanced by calling 1-800-566-9325.
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