Advertisement
Additional Training
Additional Training Time
and Support
Additional Training Time
Switching any process in your shop, from accounting software to R.O. Writer to parts and labor guides can be a stressful process. At A.M.S. we realize that even though we're on-site training you and your staff upon installation, we are training you in a "working-shop" environment. As such, you and your staff have hundreds of other things going on at the same time and not everything we train you on is going to "stick."

For the first month after installation, we are genuinely happy to answer any questions and help you get up and running and smoothly and as painless as possible and since we were there upon installation and know your particular shop setup, we want you to CALL US FIRST!

Any quick support questions that last for fifteen (15) minutes or less, we will happily answer and help you with free of charge for as long as you have R.O. Writer. However, if it is an R.O. Writer or networking question which we feel will take us longer than fifteen minutes, our support staff will let you know that we will have to start a Service Call. **Please Note: If you are Current on R.O. Writer Annual Support (which comes paid and current for 1 year upon installation), you can ALSO call R.O. Writer for free at any time.

Note: Any training time on-site also comes with a Travel charge.

Service Call charge listed below.

 

Service Rate Call
Support Question up to 15 minutes Free 1-800-566-9325
A.M.S. Additional Training Online Call 1-800-566-9325
A.M.S. On-Site Training Call 1-800-566-9325
     
R. O. Writer Official Support** Free
If current on support
 1-800-881-5859

 

**note: R.O.Writer Official Support covers Updates and R.O. Writer questions only. For networking/hardware or any questions other than R.O. Writer, please call Automotive Management Solutions for assistance and we can help or point you in the right direction.

 
 
Training Classes
All Classes Start @ 9am
» Sep 17 2008
Owners Only Class
» Sep 20 2008
Daily Users
» Oct 18 2008
Owners Only Class
» Oct 22 2008
Daily Users
» Nov 12 2008
Owners Only Class
Site+Forum Login 2.0
AMS Mission Statement

AMS will provide the most highly trained and motivated team to make independent automotive and truck service centers more successfull than they ever thought possible. Using unrivalled, hands on customer service, our team teaches a success system that focuses on key business performance activities, which in turn is supported by the best available management system and ongoing AMS training and coaching.
Tuesday, 19 August 2008
2008 Automotive Management Solutions
R.O. Writer is the auto repair industry's premier shop management system. Automotive Management Solutions is proud to offer R.O. Writer to North Carolina, South Carolina, Virginia, and Florida. But it doesn't stop there! We also offer a full line of business management and training services.